SXMCAR.COM
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 Frequently Asked Questions

  
Our Frequently Asked Questions
1. Will you buy my car?  Do you accept trade-ins?
2. Are your used cars inspected?
3. Do you offer financing through Super Bikes N.V.?
4. Do you provide warranty work?
5. Where can I find information about vehicle history on your site?


PLEASE NOTE: SXMCAR.COM does not use any pop-up banner advertising for third party websites. We do, however, use pop-up windows that contain important information about our own website. If you are using AOL 8 and are "Blocking Pop-Ups," please click on menu and select "Turn Pop-Up Controls Off" when using SXMCAR.COM. This should correct any errors you may be experiencing. If you have installed software to block banner ads and pop-up windows, please temporarily disable the software while visiting our site. If the errors persist, please contact us and describe the problem in detail.


Where can I find information about vehicle history on your site?
At this time SXMCAR.COM does not offer that service. However, SXMCAR.COM ensures that thorough title checks are performed and if a vehicle has been in a flood, or has frame damage, we won't sell it.

Can I search for a vehicle by features and options, instead of by make and model?
No, not yet. We may add this feature to our website in the future.

Can I buy a car online?
By making contact with a dedicated Car & Bike Sales Consultant you can initiate the car buying process online. Once you have selected a vehicle from our inventory, view the vehicle fact sheet and click on the "Request More Information," "Schedule Test Drive," "Transfer This Vehicle," "Buying Information" or "Special Order" links to initiate the process. You may also use the phone numbers listed on the vehicle fact sheet to request the same help over the phone. From there, you can set up an appointment to test drive the vehicle, ask general questions not covered on the website or request that the paperwork be sent to you via mail. You can then arrange to pick up your vehicle or have it shipped to you.

Can I set an appointment online to see a car with a sales consultant?
Yes, you can! Just click on the "Schedule Test Drive" link on a vehicle fact sheet after you've selected a vehicle from our inventory to set a test drive appointment online with an Sales Consultant. Or if you prefer, set a test drive appointment by calling the store of your choice during operating hours.

Can I hold a car online until I can come in to see it?
At SXMCAR.COM, our vehicles sell very quickly. We recommend that you visit the store as soon as possible once you have found the vehicle you want. In special cases, our store management may allow the vehicle to be temporarily set aside until the end of that business day. Please contact a sales associate as soon as you find the vehicle you are interested in.

Can you email me when a car I'm interested in is added to your inventory?
Yes, just email us your vehicle preferences and a Sales Consultant will inform you as soon as we have your vehicle of interest is in interest.

About SXMCAR.COM New & Used Cars   Top

Do you sell new cars at your store?
Yes. We offer NEW Car Brands from all major Car Manufactures, special order New Vehicles are also available.

Click here for our New and Used Complete Car List.

What can I expect to pay for Tax, Title, Tags and Document Processing Fees?
The exact amount you can expect to pay for tax, title and tags will vary depending upon  (1) the county where you will register your vehicle, (3) the weight of your vehicle, (4) whether you will have a trade-in vehicle and (5) the type of license plate you select. Amounts charged as Document Processing Fees are not state required and will vary from dealership to dealership. (Make certain you know how much a dealer intends to charge you for a Document Processing Fee, as this additional expense can raise the price of your vehicle dramatically.)

As a guide to help you determine what your final cost and monthly payments might be, we have developed the CarMax Fee Estimate Chart that contains relevant fee information in those states where CarMax operates. To give you a general idea of what these costs might be for a particular vehicle, we have provided estimated fee ranges based on the price of the vehicle you select. For purposes of these estimates, we have assumed no trade-in vehicle is involved. In many states, a trade-in could lower these numbers.
 

Are all your used cars inspected?
Yes. Every vehicle on our lot must pass a Certified Quality Inspection by one of our Certified Technicians. The inspection includes over 100 checks and a thorough investigation to ensure the car has not been in a flood or serious accident. Cars with frame or flood damage never make it past inspection.

Do your used cars come with warranties?
Yes. Every used car is thoroughly inspected and backed by a 6 month Limited warranty.

Can I return my used car if something happens?
Yes. For peace of mind, we offer a 5-Day Money-Back Guarantee on every used car we sell. Simply bring it back in the same condition in which it was purchased, and you'll get a full refund…hassle free! And we won't pressure you into buying another car if you choose to return it.

Do you offer financing?
Yes. We offer fast, fair financing from several finance companies to fit nearly every budget and credit history. Most of our customers' financing is approved in 2 days or less! 


Do you offer financing through Super Bikes And Cars? 
No. We offer financing through a number of other finance companies, all equipped to work with nearly every budget and credit situation.

Can I qualify for financing if this is my first vehicle purchase?
Yes, many customers qualify for financing without a prior vehicle purchase. Most of the finance companies with whom Super Bikes And Cars works will look at your other credit history along with application information to make a credit decision. If a normal credit determination cannot be made based on your current credit history, you may still qualify for one of the following:

  • (1) Applicant must meet requirements for payment to income ratio; (2) Applicant must have no derogatory credit.

How are financing decisions made?
Financing decisions are based on individual circumstances. Super Bikes And Cars is associated with several financing sources which finance people with nearly every budget and credit history.

What finance rate can I get?
That depends on your past credit history, the type of car you're buying and overall market conditions. However, we offer low, competitive rates from numerous finance companies to fit nearly every budget and credit history.


About Trade-Ins Top


Do you accept trade-ins? 
Yes. Because our offer is specific to your car, we need to drive and inspect your vehicle.  We can't determine its value over the internet or over the phone.

Will you buy my car?
No. At this point in time we do not purchase cars.

How can I find out what my car is worth?
You can have your car professionally appraised at our store location. This process will take 10-30 minutes. Because our offer is specific to your car, we need to drive and inspect your vehicle.  We can't determine its value over the internet or over the phone. 

Can I get my car appraised online?
No. To determine its value, one of our expert appraisers will need to inspect and test drive your car.

How do you determine the value of my car?
First, we test drive your car to determine its mechanical condition. Then we check your car's interior, exterior, mileage and age. Excessive mileage and wear and tear may lower your car's value and narrow its resale value. Lastly, we check the paint and body work for signs of previous body repair and frame or flood damage. At Super Bikes And Cars, we don't resell frame or flood-damaged vehicles to our customers.

What if I owe more on my car than the amount of your appraisal offer?
If your pay-off amount is more than the value of your car, the difference is called negative equity. In some cases, the negative equity can be included in your financing when you buy one of our cars. If not, we'll calculate the difference between your pay-off and our offer to you. We'll accept a cashier's or certified check for the amount you owe and then pay off your finance company.

About Our Warranties  Top


Do you provide warranty work?
Yes, on most cars and trucks. We offer a 6 month Limited Warranty on all our used vehicles. 2 Free services are also available for all of our vehicles. All warranty work covered by the 6 month Limited Warranty will be completed through the service department at our location.

About Service  Top

Do you have a service department?
Yes. Our trained technicians can provide most maintenance and repairs on ANY car whether you bought it from us or not. Plus, we offer up-front pricing on our most popular services.  For service hours ,more information or appiontment, email or call us.


About Contacting Us   Top

How do I contact someone at Super Bikes and Cars?
Simple, call, email or just drop on by! All of your questions can be answered by our staff. If you need to contact one of the staff personally click here, or call (599) 54 - 42704.

Our Address:
Super Bikes and Cars N.V
71 Union Rd
Cole Bay
St. Maarten N.A.
Tel: (599) 54 - 42704  /  (599) 54 - 42779

What if I have a question or a customer concern that needs an immediate answer?
The best place to start is to come in to see us. If you are not able to get the answers you are looking for, or are not satisfied with the answers you receive, use the link below to contact the general manager, or call us at (599) 54 - 42704.

What if I am having a problem with the website and my question isn't answered here?
That's easy. Just click below and send us an email with your question. Please submit website and technical questions only. 

Submit Your Website Specific Questions


It's our personal service & support that makes us different
We believe in personal, hands-on support to make sure you get the most out of your vehicle. We'll work with you to make sure you're delighted

If you need any further help or information, please feel free to contact us at any time.
 

Huge Selection

  • Over 50 New And Used Cars In Stock.

  • Cars, Trucks, Vans & SUV's, Nearly Every Make And Model.

Guaranteed Quality

  • All Vehicles Thoroughly inspected And Reconditioned.

  • 6 Month Limited Warranty With 2 Free Complete Services.

  • No Frame - Or Flood Damaged Vehicles.

Customer Friendly

  • Fast Financing.

  • Unprecedented Customer Service.

  • We Cater to your specific needs.

  • 7 Languages spoken


"The service I recieved at Super Bikes and Cars was exceptional, the management and staff are well manered and they make me feel welcomed whenever I visit. The quality of there vehicles are superior, and my purchased vehicle is extraordinary! Long Story Short, the service of Super Bikes and Cars is the Bomb!"

- Neydia Ramou
 




 


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